Welcome to Cars Avenue! Below are some frequently asked questions to help you understand our services better. If you have further queries, feel free to contact us.

1. What services does Cars Avenue offer?

We provide car rental services and a wide range of car-related solutions, including maintenance, repairs, detailing, and more.

2. What documents are required to rent a car?

To rent a car, you need:

  • A valid driver’s license
  • A government-issued ID or passport
  • A credit or debit card for payment

3. What is the minimum age requirement for renting a car?

The minimum age to rent a car from Cars Avenue is 21 years.

4. Can I book a car in advance?

Yes, you can book a car in advance through our website or by contacting our customer service team.

5. What is your cancellation policy?

  • Cancellations made at least [Insert Time Frame, e.g., 24 hours] before the scheduled rental time are eligible for a full refund.
  • Late cancellations may incur a cancellation fee.
  • No-shows are non-refundable.

6. Are there any additional fees or charges?

Additional charges may apply for:

  • Late returns
  • Damages or cleaning beyond normal wear and tear
  • Optional services such as insurance or additional drivers

7. Do you provide roadside assistance?

Yes, we offer 24/7 roadside assistance for all our rental cars. Please contact us immediately if you experience any issues.

8. What types of cars do you offer?

We have a wide range of vehicles, including economy cars, luxury sedans, SUVs, and vans, to cater to different needs and preferences.

9. Can I extend my rental period?

Yes, you can extend your rental period by contacting us in advance. Extensions are subject to vehicle availability and additional charges.

10. Do you offer car delivery and pickup services?

Yes, we provide delivery and pickup services. Additional charges may apply depending on the location.

11. What should I do if the car breaks down during the rental period?

Contact our 24/7 support team immediately. We will arrange for assistance or a replacement vehicle as soon as possible.

12. Can I add an additional driver to my rental?

Yes, additional drivers can be added to your rental agreement. They must meet the eligibility requirements and may incur an extra fee.

13. Are pets allowed in rental cars?

Yes, pets are allowed in rental cars. However, please ensure the vehicle is clean upon return to avoid cleaning fees.

14. What happens if I return the car late?

Late returns may incur additional charges. Please contact us if you anticipate being late to avoid penalties.

15. How can I contact Cars Avenue for support?

You can reach us at:

  • Phone: +92 337 162 9090
  • Address: Showroom # 10 The Corner Residency, Opp. MCB Islamic Bank, Khalid Bin Waleed Road, Karachi

We hope these FAQs help you make the most of our services. Thank you for choosing Cars Avenue!